ppvipp Frequently Asked Questions

ppvipp requires a valid government-issued identity document to complete KYC verification. Accepted documents include your Bangladesh National ID card (NID), passport, or driving licence. You will also need to provide a selfie holding your ID and a screenshot or photo of the payment method registered to your account. KYC is required before your first withdrawal is processed.

ppvipp typically completes account verification within 24 hours of receiving all required documents. During peak periods — such as around major cricket tournaments like the BPL or IPL — verification may take up to 48 hours. You will receive a notification via your registered mobile number or email once verification is complete. You can continue playing during this period; only withdrawals are held until KYC passes.

To reset your ppvipp password, click the "Forgot Password" link on the login page and enter your registered mobile number or email address. A secure reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message within 10 minutes, check your spam folder or contact ppvipp support via live chat.

No — ppvipp strictly allows one account per player. Duplicate accounts are a violation of the Terms and Conditions and may result in the closure of all associated accounts and the forfeiture of any balances. If you have accidentally created a duplicate account, contact ppvipp support immediately to have it merged or closed before it affects your primary account standing.

To deposit via bKash on ppvipp, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a ppvipp agent bKash number and a reference code. Open your bKash app, send the deposit amount to that number using the Send Money option, and enter the reference code in the payment description. Your ppvipp balance is typically credited within 5 minutes.

Nagad deposits on ppvipp are processed almost instantly — most players see their balance updated within 2 to 5 minutes of completing the transfer. The process mirrors bKash: select Nagad in the Deposit section, note the ppvipp agent number and reference code, send the funds via your Nagad app, and the credit appears automatically. If a deposit is not reflected within 15 minutes, contact ppvipp live chat with your transaction ID.

The minimum deposit on ppvipp is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank, the minimum deposit is ৳500. There is no maximum single deposit limit set by ppvipp, though individual payment providers may impose their own daily transfer caps on their apps.

The minimum withdrawal amount on ppvipp is ৳500 for all payment methods, including bKash, Nagad, Rocket, and bank transfers. Withdrawals must be made to the same payment method used for your most recent deposit, and the account name must match your verified ppvipp identity. Withdrawals that do not meet the name-matching requirement will be held for manual review.

ppvipp processes withdrawal requests within 1 to 4 hours for verified accounts during business hours (Bangladesh Standard Time, UTC+6). Mobile wallet withdrawals via bKash and Nagad typically arrive within 30 minutes of processing. Bank transfer withdrawals may take 1 to 2 business days depending on the receiving bank. Withdrawals submitted during weekends or Bangladesh public holidays such as Eid may experience slight additional delays.

ppvipp does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction fees as per their service terms. These third-party fees are outside ppvipp's control. To avoid surprises, check your payment provider's current fee schedule before initiating a large withdrawal.

Yes — ppvipp accepts deposits and withdrawals via Rocket (Dutch-Bangla Bank Mobile Banking) and Upay in addition to bKash and Nagad. The deposit process is identical: select your preferred wallet in the ppvipp Deposit section, follow the on-screen instructions to send funds to the designated ppvipp agent number with the reference code, and your balance will be updated within a few minutes.

Cricket betting on ppvipp lets you place bets on match outcomes, individual player performances, over/under totals, and live in-play markets across all major tournaments including BPL, IPL, T20 World Cup, and ICC events. Navigate to the Cricket section, select a match, choose your market and odds, enter your stake in BDT, and confirm the bet. Live markets update in real time as the match progresses.

BPL bets on ppvipp follow standard cricket betting rules: a match must have a result declared (including Duckworth-Lewis outcomes) for bets to stand. If a match is abandoned before a result can be determined, all pre-match bets are voided and stakes are returned. Live bets placed after a match resumes following an interruption are settled on the final official result. Check the ppvipp Terms and Conditions for the full cricket betting rules.

ppvipp's slots library features hundreds of titles from leading studios including Pragmatic Play, NetEnt, Microgaming, and more. Games range from classic three-reel fruit machines to modern five-reel video slots with bonus rounds, free spins, and progressive jackpots. Popular titles among Bangladesh players include high-volatility games with large multiplier potential. You can filter the game lobby by provider, volatility, or theme to find the right game for your style.

Yes — ppvipp is fully optimised for mobile play and works smoothly on all major smartphones and tablets running Android or iOS. There is no separate app to download; simply open ppvipp.club in your mobile browser (Chrome, Safari, or any modern browser) and the site adapts automatically to your screen size. All features — deposits, withdrawals, live betting, casino games, and account settings — are available on mobile.

Return to Player (RTP) percentages on ppvipp slots vary by game and studio, but most titles from Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. RTP represents the theoretical percentage of all wagered money a slot pays back over a very large number of spins — it does not guarantee a fixed return in any individual session. Each game's RTP is displayed in the game's information panel within the ppvipp game lobby.

ppvipp offers a welcome bonus to newly registered players on their first deposit. The exact bonus percentage and maximum amount are displayed on the ppvipp promotions page at the time of registration, as offers are updated periodically. New players in Bangladesh should check the current promotion terms before depositing to understand the wagering requirement, eligible games, and minimum odds that apply to the bonus.

A wagering requirement (also called a rollover or turnover requirement) specifies how many times you must bet your bonus amount before any winnings derived from it can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place a total of ৳10,000 in bets before bonus-derived winnings become withdrawable. ppvipp's bonus terms always state the specific wagering requirement, eligible bet types, and expiry period clearly.

ppvipp periodically offers free spins promotions on selected slot titles, typically tied to new game launches or seasonal events such as Pohela Boishakh or Eid. No-deposit bonuses are offered selectively and may be available to new registrations during specific promotional windows. All free spins and no-deposit offers are subject to wagering requirements and expiry dates. Check the ppvipp promotions page regularly for current offers.

Yes — ppvipp operates a loyalty programme that rewards consistent players with points for every wager placed across sports betting and casino games. Accumulated points can be exchanged for bonus funds or free spins. High-volume players are eligible for VIP tier upgrades, which unlock benefits including higher withdrawal limits, faster processing times, a dedicated account manager, and exclusive reload bonuses. Contact ppvipp support to enquire about your current loyalty status.

ppvipp operates as a safe and reliable platform using 256-bit SSL encryption on all pages to protect data in transit between your device and ppvipp's servers. Player funds are held separately from ppvipp's operational funds. All transactions are processed through established payment partners including bKash, Nagad, and major Bangladesh banks. Two-factor authentication (2FA) is available on all accounts as an additional security layer.

ppvipp provides its services to players in Bangladesh who are 18 years of age or older. Players are responsible for ensuring that their use of online betting and gaming platforms complies with applicable laws in their jurisdiction. ppvipp operates as a safe, SSL-secured platform and does not make specific claims about licensing status in Bangladesh. We encourage all players to review our Terms and Conditions and to game responsibly.

ppvipp players can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of their account dashboard. Limit reductions apply immediately; increases take 24 hours to activate. For self-exclusion — available for periods of 6 months, 1 year, 3 years, or permanently — contact ppvipp support via live chat or email. Self-exclusion locks your account and stops all marketing communications for the chosen period.

If you feel your gambling is no longer purely for entertainment, ppvipp urges you to contact our support team immediately — we are available 24/7 via live chat. Our agents can activate a time-out, set deposit limits, or begin the self-exclusion process without judgement. You can also visit the ppvipp Responsible Gaming page for self-assessment tools and detailed guidance. Recognising the issue early is the most important step, and ppvipp is here to help.